Course Description

Understanding, relating and determining your customer’s needs is the cornerstone of mastering sales. Everyone wants to be understood and their point of view to be valued. Being able to relate on a social level increases your chances of closing. If you were in a foreign country where they only speak their language, would you speak their language, or yours? Creating an understanding of relaying information and reasoning beyond customer resistance is only a scratch of the surface. This course provides necessary tools and techniques to get you sharper and more in-tune with a clear understanding to get you closing more and become more professional as a sales and business person.

What you will get:

• How to create admirable presence
• How to create understandings
• Proper conversational terminology